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Amazon FBA Reimbursement Tool

Recover the Money Amazon Owes You Before the 60-Day Window Closes

Amazon FBA sellers lose 1 to 3% of annual revenue to lost inventory, damaged items, fee overcharges, and unreturned refunds. Amazon only allows you to file each amazon reimbursement claim within of the event, but our scan goes back up to of your Seller Central data to catch every discrepancy still within the claim window. Our amazon reimbursement service helps you recover it at just 10% launch commission (vs the 25% industry standard). Free scan included.

1 Connect via SP-API 2 Scan up to 2 Years 3 Recover & Track
Lost Inventory Damaged Items Fee Errors Return & Refund Errors Inbound Shipments
SP-API Certified TLS 1.2+ Encrypted Revoke anytime Only 10% launch: 60% less than others

Key Statistics

$2.4M+

Recovered for FBA sellers

4.9/5

Average rating from 218+ reviews

All

Amazon Marketplaces

2 years

scan depth

The Hidden Problem

How Much Money Is Amazon Holding From You?

Amazon FBA processes billions of transactions. Errors are inevitable: your inventory goes missing, items get damaged, returns never come back, and fees get calculated wrong. On average, you are owed 1 to 3% of your annual FBA revenue in unclaimed reimbursements. Amazon only lets you file each claim within , so every day you wait, older claims expire permanently.

Lost & Damaged Inventory

Units vanish or get damaged in Amazon warehouses. Avg. $2,400/year per mid-size seller.

FBA Fee Overcharges

Wrong dimensions push you into higher fee tiers. Avg. $800/year per 200-SKU catalog.

Unreturned Customer Refunds

Customers get refunded but never return the product. Avg. $1,200/year in losses.

Start Your Free Scan
sellermagnet.com/lost-and-found
Lost & Found Last scan: 2 min ago
Detected 395 CA$10,776
Recovered 125 CA$1,698
Action Needed 23 CA$510
Filed 0 CA$0.00
Recovery Trend
sellermagnet.com/lost-and-found
Reimbursement Claims
All 395 Action 23 Reimbursed 125 Expired 247
ReturnOrganic Protein PowderCA$5.53Reimbursed
LostStainless Steel Water BottleCA$7.41Reimbursed
DamagedBamboo Kitchen Utensil SetCA$8.58Reimbursed
ReturnSilicone Baking Mat SetCA$17.45Detected
Fee ErrorCeramic Coffee Mug 350mlCA$94.50Reimbursed
sellermagnet.com/lost-and-found
By Issue Type
Inbound Shortages13835%
Customer Return9925%
Lost in Warehouse7118%
Damaged4812%
Overcharged Fees3910%
sellermagnet.com/lost-and-found
Claim Details

Bamboo Kitchen Utensil Set, 6pc

ASIN: B0B27K9LM

StatusDetected
PriorityHigh
Est. ValueCA$17.45
Deadline14d left
Dismiss File Claim
Built for Every FBA Seller

Who Is Lost & Found Built For?

Whether you sell Private Label, do Arbitrage, or manage multiple accounts as an agency, Lost & Found scans up to 2 years of FBA data and recovers every dollar Amazon owes you. Need a tailored strategy? Explore our consulting services.

Private Label Sellers

Higher inventory value means higher recovery potential. Automated audits uncover every lost, damaged, or overcharged unit across your FBA catalog.

  • Track discrepancies across all warehouse operations
  • Fee verification catches measurement and weight errors
  • Automated monitoring so you focus on brand growth

Resellers & Arbitrage

Tight margins mean every dollar counts. Automated recovery catches what manual checks miss across thousands of shipments.

  • Inbound shipment reconciliation for every missing unit
  • Return tracking across hundreds of SKUs, fully automated
  • Only 10% launch commission = maximum ROI on thin-margin products

Agencies & Aggregators

Managing multiple brands? Every account is audited from a single dashboard, adding measurable recovery value for your clients.

  • Multi-account monitoring from one login
  • Client-ready reports showing recovered amounts
  • Differentiate your agency with automated recovery as a service

No upfront cost · Pay only on successful recovery

Knowledge Base

What Is Amazon FBA Reimbursement and Why Does It Matter?

When Amazon loses or damages your inventory, their policy requires them to reimburse you. However, not all reimbursements are automatic. Sellers now have just a window to file claims for discrepancies that Amazon didn't automatically resolve. After , the claim expires permanently. Learn more in our complete guide to FBA reimbursement policies.

Pro Tip: Set a calendar reminder every 90 days to audit your FBA transactions. The sooner a discrepancy is caught, the easier it is to claim.

In Seller Central, go to Reports > Fulfillment > Inventory Adjustments. Cross-reference with your Inbound Shipments report, Customer Returns report, and FBA Fee Preview. Compare actual inventory vs expected inventory for each ASIN within the 60-day claim window. See our step-by-step FBA inventory audit guide for details.

Pro Tip: This manual process takes 4 to 8 hours per month for a 200-SKU catalog. Tools like Lost & Found automate this in minutes. You can also use the FBA Fee Calculator to check dimension-based fee errors.

With the new 60-day claim window (reduced from the previous 18 months), speed is everything. The moment you connect your account, monitoring begins immediately. Every day you wait, claims from 60+ days ago become permanently unrecoverable.

Pro Tip: Connect your account today and enable continuous monitoring immediately. With only 60 days to file, manual monthly checks mean you'll miss claims every single cycle.

With a typical 25% commission model, recovering $1,000 costs you $250 in fees. With SellerMagnet at 10% (launch rate), the same recovery costs just $100. You save $150. After launch, Repricer subscribers pay 20% ($200 on the same recovery, still $50 less than standalone services).

Pro Tip: Lock in the 10% launch rate while spots remain. On every $1,000 recovered, you keep $900 instead of $750 at the industry standard. That adds up fast with continuous monitoring. Repricer subscribers always get the 20% rate.

Real Results: Marcus P. Went from $180 to $1,350 Recovered

US seller · 340 SKUs · $620K annual FBA revenue

Before Automated Recovery
  • Zero visibility into inventory discrepancies across 340 SKUs
  • 10 hours/month manually cross-referencing Seller Central reports
  • 2-year scan revealed $8,200+ in historical losses, most expired forever
  • No account manager. Nobody filing claims on his behalf
  • Only $180 in automatic refunds over 18 months of selling on Amazon
$180
Auto-refunds
10h+
Wasted / Mo
$8,200
Lost Forever
After Automated Recovery
  • Full 2-year audit across 340 SKUs completed in under 2 minutes
  • $1,350 recovered from 92 eligible cases still within the 60-day window
  • Our team handled every claim. Dedicated account manager filed for him
  • Continuous monitoring catches every new discrepancy within 60 days
  • Paid only $135 (10% launch commission), kept $1,215
$1,350
Recovered
$135
Commission
$1,215
Net Profit

*Real results from Marcus P., US seller with 340+ SKUs. The 2-year scan showed $8,200 in total historical losses. $1,350 was still within Amazon's 60-day claim window. Individual results vary.

5 Simple Steps

How Does FBA Recovery Work in 5 Steps?

Connect your Seller Central, get your first FBA reimbursement scan, and start filing claims. No technical skills required.

Connect Your Seller Central

Authorize SellerMagnet via Amazon's official SP-API. Read-only audit access: we never modify your listings or pricing. Takes .

< 60 seconds
Under 2 min first scan

We Scan Up to 2 Years of Your Data

Your full FBA transaction history going back up to is audited automatically. All discrepancies still within Amazon's claim window are flagged for immediate action. Shipments, inventory, returns, fees, and customer refunds are all checked.

See Exactly What Amazon Owes You

Every discrepancy is categorized, valued, and prioritized in your dashboard. You see exactly what you are owed, why, and the evidence supporting each claim.

Full transparency
Account manager included

We File Claims for You

Your dedicated account manager reviews each case and handles the complete claim process with Amazon. You approve, we file. No guesswork, no copy-paste templates.

Track Every Dollar, Every Step

Watch claims move through the pipeline in real time: detected, reviewed, filed, approved. Your dashboard shows exactly how much was recovered, what's pending, and what's next.

Real-time updates
Seller Reviews

What FBA Sellers Say About Their Recovery

I had no idea Amazon owed me over $4,000. The 2-year scan was eye-opening. Within weeks, the team had already recovered $1,800+ from cases I never would have found on my own. At 10%, it's a no-brainer.
SH
Stefan H.
Private Label Seller · Germany &middot; 180 SKUs
I manage 6 Amazon accounts across EU and Middle East. Before SellerMagnet, I was losing track of reimbursements completely. Now everything runs from one dashboard, and I've recovered over $12,000 for my clients in 3 months.
OA
Omar A.
Agency Partner · UAE &middot; 6 accounts
The before/after was dramatic. I went from spending 8 hours/month on manual checks to zero. The continuous monitoring means I never miss the 60-day window. Already recovered $2,100 this quarter.
BC
Brandon C.
Reseller / Arbitrage · United States &middot; 420 SKUs
6 Error Categories

What Types of FBA Errors Does Lost & Found Detect?

Your scan checks for six distinct types of FBA discrepancies. Each one represents money Amazon may owe you.

Lost Inventory

Units recorded as received at Amazon but no longer in fulfillable inventory. Warehouse transfers, picking errors, and unresolved adjustments.

Damaged Inventory

Items damaged by Amazon during storage, handling, or fulfillment. Includes carrier damage during inbound shipping to FBA warehouses.

Customer Return Issues

Customers refunded but item never returned, or returned in unsellable condition without adjustment. Includes wrong-item returns.

FBA Fee Overcharges

Incorrect product dimensions or weight in Amazon's catalog causing higher fulfillment and storage fees than your actual product warrants.

Inbound Shipment Shortages

Units you shipped to Amazon FBA that were never checked in. Discrepancies between your shipment records and Amazon's receiving count.

Unreturned Refunds

Amazon refunded the customer but the return window expired without the item being sent back. You lose both the product and the sale.

Why SellerMagnet

Why Recover with SellerMagnet Lost & Found?

Lowest Commission

Standalone services charge 25%. During launch, you pay just 10%, and only on funds Amazon actually reimburses.

One Dashboard

Recovery data feeds into your Repricer, Analytics, Inventory Manager, Listing Optimizer, and Alerts.

Every Marketplace

Your FBA audit runs across every connected marketplace from a single account.

No Deadline Missed

Continuous monitoring catches every discrepancy within the critical 60-day claim window.

100% Account Safe

Every claim follows Amazon's current reimbursement policies and SP-API guidelines. No gray-area tactics.

Full Audit Trail

Every discrepancy, every calculation, every claim. Nothing is filed without your review.

Full Suite

Recover Your Money & Grow with the SellerMagnet Suite

Lost & Found is a standalone pay-per-recovery service, no subscription required. Start your free scan to see how much you can recover, then explore the full SellerMagnet suite to scale your Amazon business.

Free Scan · Cancel Anytime Pay Only on Success Full Suite Available

Amazon Repricer

While Lost & Found recovers your hidden FBA losses, the Repricer wins the Buy Box 24/7 with AI-powered repricing. Protect margins and maximize revenue on every ASIN.

Recover money & win the Buy Box

* Repricer subscribers get the reduced 20% Lost & Found commission.

Analytics Dashboard

See your FBA reimbursements reflected in real P&L numbers. Track profit, sales velocity, and ad spend across every marketplace. Your full financial picture in one place.

Track real profit including recoveries

Product Sourcer

Source profitable products with pre-calculated margins. While Lost & Found recovers past losses, the Sourcer makes sure your next purchase is already profitable after all Amazon fees.

Source smarter, recover the rest

Feature Comparison

How Do Your Recovery Options Stack Up?

See how an integrated FBA reimbursement solution compares to commission-based standalone amazon reimbursement services and the do-it-yourself approach.

Amazon FBA reimbursement service feature comparison: SellerMagnet Lost &amp; Found vs commission-based services vs manual DIY approach
Feature SellerMagnet Lost & Found Commission-Based
Typical Service A
Commission-Based
Typical Service B
Manual (DIY)
Pricing model 25% 10% launch 25% commission 25% commission Free (your time)
Lost inventory Partial
Damaged inventory Partial
FBA fee verification
Return tracking Manual
Inbound reconciliation
Scan depth Up to 2 years 60 days 60 days Varies
Integrates with seller suite
All Amazon Marketplaces All All US + EU Per marketplace
Dedicated account manager N/A
Multi-marketplace dashboard
Commission on recovered $ 10% launch
(std. 25% | 20% w/Repricer)
25% 25% $0

Trusted by Amazon sellers across all supported marketplaces. 100% TOS compliant

Start Your Free Scan
Stop Leaving Money on the Table

Your FBA Recovery, Calculated

See what unclaimed reimbursements are costing your business right now.

Annual Revenue
$100K
Owed Rate
1.5%
You Recover
$1,500

That's $1,500 sitting in Amazon's pocket, not yours. A single recovered FBA reimbursement claim pays for the entire service.

Free scan, no upfront cost Pay only on successful recovery Cancel anytime

Lost & Found FAQ

Everything you need to know about SellerMagnet's FBA reimbursement service.

· Written by the SellerMagnet Product Team

SellerMagnet Lost & Found is an automated amazon reimbursement service that scans your Seller Central account for discrepancies (lost inventory, damaged items, fee errors, and unreturned customer refunds) and helps you file amazon reimbursement claims to recover your money. The scan is free for all sellers. You only pay a performance-based commission on funds Amazon actually reimburses: just 10% during our launch offer (standard rate: 25%; Repricer subscribers: 20%).
Your account connects through Amazon's official SP-API (Selling Partner API), the same secure method used by all authorized Amazon software partners. The connection is read-only for auditing and uses limited-scope permissions for claim filing. You can revoke access at any time from Seller Central.
The initial historical scan (covering up to 2 years of FBA data) typically completes in under 2 minutes depending on your transaction volume. After the initial scan, your account is monitored continuously to detect new discrepancies as they occur.
Yes. Your FBA audit works on all Amazon marketplaces available through SP-API: US, Canada, UK, Germany, France, Italy, Spain, Poland, Netherlands, Sweden, UAE, and more. You can monitor multiple marketplaces from a single SellerMagnet account.
Yes, Amazon's SP-API requires a Professional Seller account (Individual seller accounts don't have API access). This is an Amazon platform requirement, not a SellerMagnet limitation.
Your account is scanned for six types of discrepancies: (1) lost inventory, (2) damaged inventory, (3) customer return discrepancies, (4) FBA fee overcharges, (5) inbound shipment shortages, and (6) unreturned customer refunds. Each category is audited separately with specialized detection logic.
Recovery depends on your volume, product category, and marketplace. Industry data suggests 1 to 3% of annual FBA revenue is affected by discrepancies. Note: Amazon reimburses at product cost, not selling price. so individual claim values are typically small, but they add up quickly. A seller doing $500K/year might see $800 to $1,200 claimable per 60-day cycle. The 2-year scan shows your full historical losses so you know exactly how much slipped away. and why continuous monitoring matters.
Your account is scanned across up to 2 years of FBA transaction history. Amazon only allows reimbursement claims within 60 days of each event, so the scan identifies every discrepancy still within the claimable window. Connecting today lets you recover discrepancies before their 60-day deadline expires. Continuous monitoring ensures no future claim is missed.
You have full visibility into every discrepancy through your dashboard, and your SellerMagnet account manager handles the actual claim filing with Amazon. We prepare all evidence, submit every claim following Amazon's policies, and you only pay when a claim is successfully approved and reimbursed. You see everything, we do the work.
Some claims are legitimately rejected. For example, if Amazon already processed a reimbursement automatically. All outcomes are tracked in your dashboard: approved, rejected, and pending. Rejection data helps refine future claims and gives you a complete audit trail.
Yes, you can file claims manually through Seller Central > Support > FBA Issues. However, this requires cross-referencing multiple reports (Inventory Adjustments, Customer Returns, Inbound Shipments, Fee Preview) within the 60-day claim window, typically 4 to 8 hours/month of manual work for a 200-SKU catalog. An automated amazon FBA reimbursement software like Lost & Found completes this in minutes.
Amazon typically processes claims within 7 to 14 business days, though complex cases can take up to 45 days. Your claim status is tracked in real time so you always know where each claim stands.
Yes, 100%. Your claims are filed through Amazon's official SP-API with authorized endpoints. Every claim follows Amazon's current reimbursement policies. No hacks, no mass-filing tricks, no gray-area tactics. Your account safety is always the top priority.
Your FBA recovery uses a performance-based model: the scan is completely free. You only pay when Amazon actually reimburses you. Launch offer: just 10% commission (standard rate after launch: 25%). Repricer subscribers always get a discounted 20% rate. That means during launch you save 60% on every dollar recovered.
The 10% launch commission lets you recover funds at a fraction of the usual cost. After launch, the standard rate is 25%, in line with the industry, but Repricer subscribers always get a discounted 20% rate. While Lost & Found is a separate pay-per-recovery service, SellerMagnet subscribers also get access to Repricer, Analytics, Alerts, and Listing Optimizer.
Yes. SellerMagnet offers a 14-day free trial for the suite tools (Repricer, Analytics, Alerts, Listing Optimizer). Lost & Found is separate: the scan is always free, and you only pay a commission on funds Amazon actually reimburses.
The free scan is available to everyone. Connect your Amazon account and see exactly how much recoverable money is sitting in your account. To unlock full reports and file claims, the service uses a performance-based commission. Start with the 14-day free trial to run your first full scan (up to 2 years of data) and see results before committing.
Approved reimbursements are credited directly to your Amazon Seller account balance by Amazon. SellerMagnet never touches your money. We only facilitate finding and filing the claims.
The main differences are: (1) Launch pricing: just 10% vs the industry-standard 25%. After launch, Repricer subscribers keep a discounted 20% rate. (2) Integration: Lost & Found integrates with SellerMagnet's suite (Repricer, Analytics, Alerts, Listing Optimizer) for full Amazon management. (3) Marketplace coverage: SellerMagnet covers all Amazon marketplaces from a single dashboard.
Yes. SellerMagnet subscriptions are month-to-month with no long-term contracts. Cancel from your account settings. Any claims already filed will continue to be processed by Amazon after cancellation.

Still have questions? Our team is here to help.

1 Connect via SP-API
2 Scan up to 2 Years
3 Recover & Track
Start Your Free Scan Explore Live Demo Contact Us
Amazon SP-API certified 4.9/5 from 218+ reviews GDPR compliant
No Account Needed

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Talk to Our Team

Questions About Your Recovery?

Managing a large catalog or need help understanding your potential recovery? We'll get back to you within one business day.

We respond within 1 business day. No spam, no sales pressure.

Lost & Found: TL;DR

SellerMagnet Lost & Found is an automated FBA reimbursement service that scans up to 2 years of Seller Central data, detects six types of discrepancies (lost inventory, damaged items, fee overcharges, return errors, shipment shortages, unreturned refunds), and helps you file claims within Amazon's 60-day window.

Free Scan: Connect your account and see your recoverable amount at no cost, no commitment
Pay-on-Success: Only 10% commission during launch (standard 25%; Repricer subscribers: 20%)
All Marketplaces: US, Canada, UK, Germany, France, Italy, Spain, Netherlands, Poland, Sweden, UAE, and more
Continuous Monitoring: Ongoing scan catches new discrepancies before the 60-day claim deadline expires
100% Compliant: All claims filed through Amazon's official SP-API with authorized endpoints
Suite Integration: Pairs with Repricer, Analytics Dashboard, Alerts, Listing Optimizer, and Sourcer

Works for FBA sellers with a Professional account across all Amazon marketplaces. Industry data suggests 1 to 3% of annual FBA revenue goes unclaimed. Start your free scan →

SellerMagnet

Recover Your FBA Money

Free scan · Only 10% while launch lasts

Recover Your FBA Money

Free scan · Only 10% while launch lasts

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