How Can We Help You?

Go to your dashboard, click on 'Add Connection' and follow the step-by-step wizard. You'll be redirected to Amazon to authorize SellerMagnet. The process takes less than 2 minutes and your data will start syncing immediately.

SellerMagnet supports all Amazon marketplaces worldwide, including North America (US, CA, MX, BR), Europe (UK, DE, FR, IT, ES, NL, SE, PL, BE, IE), Asia-Pacific (JP, AU, IN, SG), and Middle East (UAE, SA, TR, EG).

Initial data synchronization typically takes 15-30 minutes depending on your account size. After the initial sync, data is updated continuously throughout the day to keep your analytics and tools up to date.

Yes! SellerMagnet supports multiple Amazon Seller Central connections. You can switch between accounts easily from the dashboard and manage all your marketplaces from one platform.

The Repricer monitors competitor prices and automatically adjusts your prices based on your configured strategy. You set minimum and maximum prices, choose a strategy (e.g., Buy Box targeting, competitive pricing), and the Repricer handles the rest 24/7.

Absolutely. We use industry-standard encryption, secure AWS infrastructure, and never share your data with third parties. Your Amazon API credentials are encrypted and stored securely. We are fully GDPR compliant.

You can cancel your subscription anytime from your account settings. There are no long-term contracts or cancellation fees. Your access continues until the end of your current billing period.