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Find answers, browse guides, and get support for all SellerMagnet tools. Our comprehensive documentation and support team are here to help you succeed on Amazon.

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Find detailed guides and tutorials for every SellerMagnet feature.

Getting Started

Set up your account, connect your Amazon Seller Central, and get started with SellerMagnet in minutes.

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Analytics Dashboard

Track your sales, profits, orders, and key metrics. Learn to use reports, filters, and comparisons effectively.

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Amazon Repricer

Create and manage repricing strategies. Understand rules, min/max prices, Buy Box targeting, and bulk import/export.

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Product Sourcer

Discover profitable products with the sourcer tool and Chrome extension. Set up filters, analyze margins, and find winning products.

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PPC & Advertising

Manage your Amazon PPC campaigns with AI-powered bid optimization, search term analysis, and automated bid rules.

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Listing Optimizer

Optimize your Amazon listings with AI-generated titles, bullet points, descriptions, and keyword suggestions.

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Review Requester

Automate review requests for your orders. Configure timing, filters, and track your review request performance.

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Fee Audit & Reimbursements

Detect FBA fee errors and overcharges. File reimbursement claims and recover money from Amazon automatically.

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Alerts & Notifications

Set up custom alerts for price changes, Buy Box losses, listing hijackers, stock levels, and more.

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Need More Help?

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Documentation

Step-by-step guides, video tutorials, and detailed documentation for every feature.

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Email Support

Send us an email and our support team will get back to you within 24 hours.

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Contact Form

Use our contact form for general inquiries, feature requests, or partnership opportunities.

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Frequently Asked Questions

Find quick answers to the most common questions about SellerMagnet.

SellerMagnet is an all-in-one platform for Amazon sellers that combines analytics, repricing, product sourcing, listing optimization, PPC management, and more into a single dashboard. It helps you save time, increase profits, and grow your Amazon business.
Go to your dashboard, click on 'Add Connection' and follow the step-by-step wizard. You'll be redirected to Amazon to authorize SellerMagnet. The process takes less than 2 minutes and your data will start syncing immediately.
SellerMagnet supports all Amazon marketplaces worldwide, including North America (US, CA, MX, BR), Europe (UK, DE, FR, IT, ES, NL, SE, PL, BE, IE), Asia-Pacific (JP, AU, IN, SG), and Middle East (UAE, SA, TR, EG).
The Repricer monitors competitor prices and automatically adjusts your prices based on your configured strategy. You set minimum and maximum prices, choose a strategy (e.g., Buy Box targeting, competitive pricing), and the Repricer handles the rest 24/7.
Yes! SellerMagnet supports multiple Amazon Seller Central connections. You can switch between accounts easily from the dashboard and manage all your marketplaces from one platform.
Yes, SellerMagnet requires an Amazon Professional Seller account to connect via the Selling Partner API (SP-API). Individual seller accounts are not supported as they lack API access. You can upgrade your account in Amazon Seller Central.
Initial data synchronization typically takes 15-30 minutes depending on your account size. After the initial sync, data is updated continuously throughout the day to keep your analytics and tools up to date.
Absolutely. We use industry-standard encryption, secure AWS infrastructure, and never share your data with third parties. Your Amazon API credentials are encrypted and stored securely. We are fully GDPR compliant.
The SellerMagnet Chrome extension works on all Chromium-based browsers, including Google Chrome, Microsoft Edge, Brave, and Opera. Simply install it from the Chrome Web Store and log in with your SellerMagnet account.
Amazon API tokens occasionally expire. When this happens, you will see a notification in your dashboard. Simply click 'Reconnect' and follow the authorization process again. Your historical data is preserved and new data will sync immediately after reconnection.
Yes! Most sections of the dashboard support CSV and Excel exports. You can export sales reports, product data, order history, repricing logs, and PPC campaign data. Look for the export button in the top-right corner of each data table.
Yes! SellerMagnet offers a 14-day free trial with full access to all features. A credit card is required to start the trial, but you will not be charged during the 14-day period. There is also a free tier for up to 50 orders per month for 60 days, which does not require a credit card. Our free tools and live demo are always available with no signup and no credit card.
It depends on what you want to try. Our free tools (FBA Calculator, Title Checker, ASIN/EAN Converter) and the interactive live demo are available instantly with no signup and no credit card. The 60-day free tier for up to 50 orders per month requires a free account but no credit card. The 14-day full access trial requires a credit card, though you will not be charged during the trial period.
SellerMagnet uses a dynamic pricing system that automatically adapts to your actual usage. If your order volume exceeds your current plan, you are upgraded immediately and only pay the price difference for the remainder of your billing period. If your average usage drops below a lower tier over 2 consecutive months, your plan is automatically downgraded at the next billing cycle. This ensures you always pay exactly for what you need.
You can cancel your subscription anytime from your account settings. There are no long-term contracts or cancellation fees. Your access continues until the end of your current billing period.
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as SEPA direct debit for European customers. All payments are securely processed through Stripe.

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